Frequently Asked Questions
Everything you need to know about shopping with Permagift.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day window for returns on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Yes, Permagift ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product page for details or contact us if you experience any quality issues.